Languages

Language Point is Sunderland City Council's Interpretation and Translation Service. Run by the City Council, it is based at the Social Services Directorate.

Its objective is to provide a high-quality, impartial and professional language support to organisations and agencies who have clients with limited command of English language. By doing so Language Point facilitates the clients' equal access to public services.

Interpretation and translation services are delivered by a pool of sessional workforce. All staff undergo a strict selection procedure and we are trained to work effectively in a wide range of public sector organisations. Their development is continuous and needs-based. Professionals are encouraged to take part in the identification, design and delivery of our training modules.

Language Point require a simple and user-friendly procedure to be followed when booking an interpreter or a translator. This procedure is explained in the Guidelines. (368kb)A charge will be made for this service.